What is a Public Adjuster?

A Public Adjuster is a highly-skilled, professional insurance expert with a vast knowledge of insurance policies, co-insurance, depreciation, building, and personal property damage assessments, repair and replacement costs and negotiation. A public adjuster is a highly-skilled, professional insurance claims adjuster who is an advocate for the policyholder in appraising and negotiating an insurance claim. Aside from attorneys, public adjusters licensed by state departments of insurance are the only type of claims adjuster that can legally represent the rights of an insured during a property insurance claim process. Primarily they appraise the damage, prepare an estimate and other claim documentation, read the policy of insurance to determine coverages, and negotiate with the insurance company’s adjuster.

Who uses the services of Public Adjusters?

Public Adjusters are utilized by individuals, businesses and professionals including banks, churches, restaurants, accountants, attorneys and even insurance adjusters and agents on their own losses. Once a client has experienced the benefits a Public Adjuster has to offer, it is rare that they will attempt to settle a claim without us afterward.

Am I assured a higher settlement if I use your services?

Almost always. The more thorough and complete the claim, the higher the settlement will be. We meticulously inspect the loss site and document the damages. On severe losses where all or most of the contents are destroyed by fire, stolen or blown away, we will go over a variety of checklists with you to help recap, on a room by room basis, what was in the property at the time of the loss. Having a professional who is looking out for your best interests and who understands the “tricks of the trade” is invaluable.

Will my loss be settled faster with the services of a Public Adjuster?

A Public Adjuster knows exactly what to provide to the insurance company in order to expedite the settlement of your claim. A great deal of time can be saved by having our professional Public Adjusters handle your loss. With your cooperation we will quickly have your claim filed and the settlement process underway.

What should I look for in a Public Adjuster?

You should look for the same qualities you would look for in any other profession, which includes experience and proven performance. Your Public Adjuster should be licensed and bonded and should also employ its own staff of adjusters, appraisers and other professionals.

Do I have to pay up front?

No. We are not paid until money is collected from the insurance company. In fact, we spend our own money and time documenting and resolving your claim before we are paid anything.

Why can’t my insurance agent or broker handle my claim?

An agent or broker is well trained in determining your insurance needs, and placing or writing insurance policies, but they are not well trained in detailing insurance losses. You can’t expect your agent or broker, who is not paid to adjust losses, to try and adjust one. They generally don’t have the time, training or facilities to render the highly-specialized service of insurance adjusting.

How can a Public Adjuster better serve me over an insurance company adjuster?

The insurance company adjuster is employed by the insurance company and that is where their loyalties are. They must strike a balance between your interests and those of their company. A Public Adjuster works for a client’s interests exclusively.


We are happy to answer all your questions


InsuraClaim Public Insurance Adjusters

Corporate Headquarters
601 Carlson Parkway | Suite 1050
Minneapolis, Minnesota 55305

877.477.7770 | 612.477.7777


We are licensed in MN, IA, NE, CO, GA, MT, OK, WI, ND, LA and KY.
We also provide services in SD.